RETURNS

If you wish to return any full price or promotional item(s), we will gladly provide a refund within 30 days of purchase, subject to the below terms and conditions.  Refunds for returned merchandise will be credited to your original method of payment. 

Important Information:

  • Shipping costs are non-refundable.

  • Customers will be responsible for return shipping costs.

  • Your returns will be processed within 14 business days upon receipt of the merchandise. Once we process your return, you will receive an email notification regarding your refund.

 

EXCHANGES

If you would like to exchange an item for a different size, please send us an email at info@ktdswim.com before sending back any inventory. At this time we will be happy to send you a prepaid return label for the unwanted goods.  You will need to place a new order for the replacement goods and we will cover the shipping costs.  Once the exchanged merchandise has been received, we will credit your original method of payment accordingly.

Terms and Conditions for returns to be accepted:

  • Items must be returned within 30 days of the original purchase date.

  • All items must be unworn, in salable condition with ALL tags attached and hygienic liners in tact with no signs of being removed.

  • The Return Form included in your package must be completely filled out and sent back to us with the item(s) you wish to return or exchange.

  • We DO NOT offer returns or exchanges for clearance items.  Clearance item purchases are all final sale.

 

For all returns/exchanges please use our returnable poly mailers to send back any unwanted inventory.  If you decide to use your own packaging, we will not be liable for any damages that might occur during transit.  We also recommend you use a traceable method of shipping in order to ensure a safe and documented delivery.  We will not be liable for any items lost in transit. Kids These Days can reject a return or exchange if the above conditions have not been met.

 

Please address all returns to the below address:

13611 S. Dixie Hwy #341

Miami, FL 33176

 

If you have any additional questions, please email us:

info@ktdswim.com

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